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Terms & Conditions 

These Terms and Conditions (“Terms”) govern the use of our website www.ccnm.co.uk and our commercial cleaning services. By using our website or hiring our services, you agree to these Terms.

1. Services

  • We provide professional commercial cleaning services across the UK, including offices, schools, museums, hotels, gyms, and corporate spaces.

  • Services will be delivered as per the written quotation or service agreement provided.

2. Quotes & Payments

  • All quotes are free, no-obligation, and valid for 30 days.

  • Payment terms are specified in your service agreement or invoice.

  • Late payments may incur interest or additional fees.

3. Client Responsibilities

  • Provide safe access to premises.

  • Inform us of any health and safety risks.

  • Ensure valuables are secured prior to cleaning.

4. Our Responsibilities

  • Deliver services with reasonable skill, care, and diligence.

  • Use eco-friendly and industry-approved cleaning products where specified.

  • Carry full public liability insurance.

5. Liability

  • We are not liable for indirect losses such as loss of business or profits.

  • Our liability is limited to the value of the specific service provided.

6. Cancellations

  • Cancellations must be provided in writing [e.g. 48 hours] before scheduled cleaning.

  • Short-notice cancellations may incur a fee.

7. Termination of Services

  • Either party may terminate services with written notice as per contract terms.

8. Governing Law

These Terms are governed by the laws of England and Wales.

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